your phone
with Kyivstar
Block the lost device via your Personal account or call center
Receive phone location data by timer or online request
Remove data from phone's internal storage and SD card using a command from Personal account
Receive the photos from lost phone's cameras during the unblock attempts
Remotely activate an alarm on the device at maximum volume
When we find your lost phone we organize all return processes
In case if your phone is not found within 14 days, we provide you with financial compensation
Instructions are successfully sent via SMS. After you follow them and activate the service, you will receive an SMS with login information for Personal account access.
SMS-інструкціі не відправлено. Попробуйте позже или обратитесь в службу поддержки.
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Both subscriptions include a compensation service. It means that if your phone is lost and not found within 14 days, you will receive a financial compensation (amount depends on the activated subscription). Just don't forget to inform us about the loss immediately. Compensation will be granted to the customer in case if the app was installed on the lost phone and he/she provided the required documents.
To learn more about details of the service, review the full list of questions by clicking "FAQ" at the end of the web page.
We don't have the restrictions for the number of times we will perform the return of your phone within the service duration period. We fix the statistics of losses of our clients and usually, the phones are lost no more than 1-2 times a year. But in some exceptional cases, RADARME has the right to limit the number of service provision to the customer.
To learn more about details of the service, review the full list of questions by clicking "FAQ" at the end of the web page.
When the phone is lost, first of all, we recommend locking it. For Android devices, you can do it by contacting us or by yourself - you can lock the phone remotely from your Personal account and set up a unique one-time password for unlocking. For iOS devices, we recommend using iCloud locking and after this, informing us about the phone loss.
To learn more about details of the service, review the full list of questions by clicking "FAQ" at the end of the web page.
For Android devices, you can set up the frequency of phone geolocation determination in app settings, in both regular and locked states. For iOS devices, this function is available in a Personal account. Also, in Personal account, you can get a realtime phone location and review the phone's location history.
To learn more about details of the service, review the full list of questions by clicking "FAQ" at the end of the web page.
If your phone is lost, you can try to find it in an earshot. An alarm function will help you with this - you just need to go to Personal account and activate it by clicking only one button or contact our call center. A command will be quickly sent to the phone with the installed app, and the alarm will be activated on the maximum volume. You can deactivate it in the same way in your Personal account.
To learn more about details of the service, review the full list of questions by clicking "FAQ" at the end of the web page.
In Personal account, you can:
- Modify and add information in your user profile;
- Track the real-time location of your phone on the map and review the history of tracked locations;
- Activate the locking and sound alarm on the phone in case of its loss;
- Receive and review the photos got by a photo capture function from cameras of the lost phone;
- See the service use history including sent and performed requests.
As you can see, a Personal account will help you to find and protect your phone as fast as possible and to be on the track with its protection.
To learn more about details of the service, review the full list of questions by clicking "FAQ" at the end of the web page.
about its safety.
To get the application, follow the suitable link:
